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Call 01509 324 115 and choose:

  • Option 1 - Rosebery
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Practice Information on Coronavirus

Our Appointments System during Coronavirus

The practice will be operating a telephone based system for GP appointments during the coronavirus outbreak. All patients will be added to a list to receive a telephone call from the GP who will then be able to arrange a face to face appointment if it is needed.

Please note that during this period we will not be booking follow up appointments for patients but asking you to contact us on the day that you need your appointment.

This enables us to better monitor the daily demand for our services and ensure that we have appointments available for people when they need them the most.

We would like to thank all our patients for your support over the past few months and for treating all of our team with courtesy and respect even when the situation may have been frustrating.

Latest Guidance

Important information about the coronavirus (COVID-19)

The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of the coronavirus infection can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

• you think you might have coronavirus;

• in the last 14 days you've been to a country or area with a high risk of coronavirus;

• you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

Face Mask Exemptions

Please note that the Practice is unable to provide letters to exempt patients from wearing face coverings.

Exemption certificates are available to print and download from:

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own

Registering a Death during COVID-19

Loughborough University Students

Connect and Protect

Connect and Protect is a University process that has been developed to support the national Test and Trace system.

It enables us to track possible and confirmed Covid-19 cases on campus and offer our students and staff any necessary support. It also allows us to get in touch with those who may have been in close contact with someone who has Covid-19 symptoms.

By working together in this way we can help to keep the University and the wider Loughborough community as safe as possible.

https://www.lboro.ac.uk/internal/back-to-campus/connect-protect/

Access to NHS Dentistry during the Crisis

Help with COVID-19 Research

Join a COVID-19 clinical trial

The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if

  • You have had these symptoms for fewer than 15 days:
    • a continuous new or worsening cough
    • a high temperature
  • You are aged 50 to 64 with a pre-existing illness
  • You are aged 65 and above

Advice for Parents when your child is unwell or injured during COVID-19

Medication Queries around Coronavirus

The practice is following currently following Department of Health guidelines on the issue of medication.

Please do not ask for additional months of medication or try to order your medications early as we are unable to do this.

If you are self-isolating then you can request your medication online or over the phone. We would also suggest contacting the local pharmacies to arrange for your medication to be delivered.

We would not advise patients to stop or change any of their regular prescribed medication, including medication for blood pressure in order to try to reduce their risk of catching Coronavirus.

If you take a medication which lowers your immune system AND you have any symptoms of infection you should follow the advice given to you by your hospital specialist when you started on the medication. If they are not sure of this advice then please contact us to arrange to see a GP.

COPD and Asthma Rescue Packs

If you have never had a rescue pack before for your COPD or Asthma you do not need one to help you with coronavirus. If you have symptoms of coronavirus or are unwell please call us on 01509 324115.

Advice for School

Please do not ask us for advice around attending school but visit the gov.uk website for information and advice. You can also check the latest information above if you are trying to work out if you need to self-isolate.

Advice for Work/ Fit Notes/ Isolation Notes

You can now get an isolation note directly from the NHS. There is no need to contact the surgery about this.

When answering the question:

Have you been told to stay at home?

For example, by official advice, NHS 111 or a healthcare professional.

Please remember that using the 111 coronavirus service at https://111.nhs.uk/covid-19/ and being told you should self-isolate counts as receiving official advice so you can answer yes. You do not need to receive this advice directly from us.

Please click on the link below to get your note.

https://111.nhs.uk/isolation-note/

Letters for Travel

We have decided as a practice that in the current circumstances we can't discuss individual requests for travel advice or letters.

Patients should check current travel advice on the gov.uk website and adhere to that.

If you will be making a travel insurance cancellation claim for health reasons then formal paperwork will be sent out out by your travel insurance company for the practice to complete if needed.

Coping with Stress during the Outbreak

Helping Children cope with Stress during the Outbreak

Physical Activity for Older People

10 minute podcast each day for movement for older people.

https://www.bbc.co.uk/programmes/p087wddm

Supplementary Privacy Notice issued in response to COVID-19

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