Practice Website
            Practice Website 

Contacting Us for Medical Reasons



Our telephone system is open between 8.00am and 6.30pm Monday to Friday.


We have transferred away from our 0844 number so that all calls will be charged at local rates.  Our new number is: 01509 324115.


Rosebery Medical Centre - select option 1

Outwoods Medical Centre - select option 2
Forest Edge Medical Centre - select option 3


For hospital referrals and medical report enquiries please select option 1 for Rosebery Medical Centre.




Rosebery Medical Centre - 01509 213002
Outwoods Medical Centre - 01509 260058
Forest Edge Medical Centre - 01509 260069

Contacting Us to Complain

We hope that you don't have cause to complain but should you wish to do so complaints should be made in writing and addressed to the Practice Manager...


Mrs Susan Ibbotson,
Rosebery Medical Centre,
Rosebery Street,
LE11 5DX.


It may be the case that we can resolve your problem if an initial approach is made to a member of our Management Team or to one of the doctors by telephoning the surgery.

Contacting Us to Feedback

We are always keen to hear from patients about ways in which we can improve their experience of using our surgeries and we have a number of different ways that you can feedback to us.




The contacting us to feedback section of our website has an online contact form at the bottom of the page that you can fill in to give us your feedback. You can also contact our Patient Participation Group using the Patient Participation Group section of our website.


Comments Boxes


Comments boxes with feedback forms are available in all of our surgeries and you can select if you would like to feedback to the Practice, Patient Participation Group or both. If you can't find the comments box at your surgery please ask the reception staff.




You can email the practice at Please use 'Feedback' as the subject for your email. Please DO NOT email us about any clinical matters, please use the methods listed above as there may be periods of time where our inbox is not monitored.




Please address your feedback to:


Mrs Susan Ibbotson

Practice Manager
Rosebery Medical Centre,
Rosebery Street,
LE11 5DX.

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Rosebery Pharmacy is open 6.30am-11.30pm. Visit or phone us today for FREE advice, FREE repeat prescriptions and FREE delivery! Phone us on 01509 260330.

Please note that whilst Rosebery Pharmacy advertise on this website, the practice does not endorse any pharmacy, patients are free to use the pharmacy of their choice. Thank you.



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