Charnwood Community Medical Group set up the Patient Participation Group in February 2010 to help the Practice keep in touch with the views, thoughts and wishes of our patients and to help guide the development of the Practice. The group now meets monthly, setting its own agenda and shaping its own development with close help and input from the Practice. Please note the Patient Participation Group is not a forum for complaints; should you wish to make a complaint please contact the surgery directly and we will be happy to help. The group produces an annual report which is circulated in the surgery waiting rooms and each year the practice also produced a report as part of the national PPG scheme, all of the annual reports are available to download on the left. In December 2012 the group adopted a formal constitution detailing more about it's aims and objectives and again this can be downloaded on the left.
The PPG and Practice set up the Patient Participation Group Online (PPGO) in November 2012 to allow the Practice and PPG to better keep in touch with the views and opinions of all of the patients registered with Charnwood Community Medical Group and keep them informed of the latest news and developments taking place.
The PPGO is an online group and there is no need to attend meetings.
To join the PPGO all patients need to do is fill in their name and email address by clicking on the link on the left. From time to time the practice and PPG will contact members by email with news and information about the practice including any planned changes or new services being introduced. Members will also be invited to take part in online surveys to let the practice and group know their priorities for development and areas that the practice is doing well alongside areas that can be improved. This information will then be used to inform future decision making by both the practice and PPG. If at any time members wish to leave the PPGO they can simply click on the link at the bottom of the emails sent to resign.
Please click on the image above to complete the Friends and Family Test for the Practice. Thank you.
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